Return & Refund Policy

We want you to be satisfied with your purchase at ShilaMax Retail Pvt Ltd.

1. Returns
- Returns are accepted only for damaged, defective, or wrong products received.
- You must notify us within 48 hours of delivery with pictures of the issue.

2. Refunds
- Approved refunds will be processed to your original payment method within 7–10 business days.
- Shipping charges are non-refundable.

3. Replacements
- If eligible, replacment or exhcange of the product will be delivered within 4-5 days.

4. Non-Returnable Items
- Due to the nature of health supplements, opened or used products cannot be returned.
- Only unused, sealed items in original packaging are eligible for return.

5. Contact Us
For returns or refund requests, please contact:
📧 Care@shilamax.in